Terms of service
Privacy Policy
Terms of Service
Welcome to MK.Jewel! By accessing or using our website and services, you agree to comply with and be bound by these comprehensive Terms of Service. These terms govern all aspects of your use of our website, including browsing, transactions, communication, and any other interactions with MK.Jewel. If you disagree with any part of these terms or do not wish to comply with them, please discontinue using our website and services immediately.
Our Commitment
At MK.Jewel, we are deeply committed to delivering exceptional jewelry and personalized engraving services that hold a special place in your heart. Our mission is to craft timeless pieces that capture and celebrate your most cherished moments while ensuring the highest levels of quality and craftsmanship. We strive to provide an experience that reflects our dedication to excellence, transparency, and customer satisfaction. These terms aim to create a secure and seamless environment for all our customers and visitors.
User Eligibility and Responsibilities
By using our services, you affirm that you are at least 18 years old or that you have obtained the express consent and supervision of a legal guardian. You agree to provide accurate and up-to-date information throughout your interactions with us, including placing orders, submitting customization details, creating accounts, and any other communication. Failure to provide accurate information may lead to order cancellations or account restrictions. You bear full responsibility for your actions while engaging with our services.
Lawful Use of Our Services
MK.Jewel provides its website and services solely for lawful and ethical purposes. Activities that violate the law, infringe intellectual property rights, or compromise the security and integrity of our website—such as hacking, data scraping, or unauthorized duplication of content—are strictly prohibited. Violations may result in immediate termination of access and potential legal consequences. We reserve the right to monitor activity to ensure compliance.
Product Information and Pricing
We take great care to ensure that all product descriptions, images, prices, and specifications are accurate. However, errors may occur due to technical or human oversight. In cases of pricing inaccuracies, incorrect availability, or description errors, we reserve the right to correct the mistake and, if necessary, cancel the order. We will communicate clearly to resolve such issues promptly.
Personalized Engraving Service
Our engraving service allows you to add a meaningful, custom touch to your jewelry. It is your responsibility to review and verify engraving details before placing your order. MK.Jewel reserves the right to refuse engraving requests containing inappropriate, offensive, or harmful content.
Payments and Transactions
All payments must be made in full at the time of purchase. By placing an order, you authorize MK.Jewel to process the payment through your chosen method. Orders may be canceled or require verification if there are payment issues such as insufficient funds, declined transactions, or suspected fraud. All transactions are securely processed to protect your financial information.
Shipping and Delivery
Shipping times are based on details provided at checkout but may vary due to external factors such as courier delays, customs processing, or unforeseen circumstances. We are committed to working with you to resolve any shipping concerns.
Returns and Refunds
Our return and refund policy is outlined on our website. Custom or engraved products are generally non-returnable unless a defect or error is our responsibility. Please contact us for assistance with any return or refund queries.
Privacy and Data Usage
We use your personal information only for order processing, delivery, and customer support. We do not share or sell your data without your consent. For full details, see our Privacy Policy.
Intellectual Property Rights
All content on the MK.Jewel website, including text, images, product designs, and logos, is the exclusive property of MK.Jewel and protected by copyright and trademark laws. Unauthorized use is prohibited and may result in legal action.
Limitation of Liability
MK.Jewel is not liable for indirect, incidental, or consequential damages arising from the use of our website or products. If liability applies, it will be limited to the amount paid for the product in question.
Changes to Terms of Service
We may update or modify these Terms of Service at any time. Changes are effective immediately upon posting. Continued use of our website means you accept the revised terms.
Contact Us
For questions or concerns regarding these Terms of Service, email us at mkjewel.studio@gmail.com. We will respond promptly. Thank you for choosing MK.Jewel.